Q&A
Mr. Pickles the AdPlugg Pug

Sudddenly all my ads are off-line

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My ads are no longer appearing and a red X appears next to each of my ads under the status listing.  No other notes or comments.  What's happening?



Answers

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Sorry for the inconvenience, we are looking into this.  It appears that ads are serving to your site but that your ads list inside the AdPlugg Ad Manager is incorrectly displaying that they are innactive.  We are working to fix the issue.  Please let us know if you have any other info.  I've also sent you an email response.

We just put out a fix for the issue. It looks like it was just a glitch in the code that shows the ad's status within the ad manager. It doesn't look like there was any issue with the serving of your ads. We'll add additional unit testing to the code to make sure that it doesn't happen again. Please let us know if you are still seeing any issues. Sorry again for the inconvenience. -Collin Krawll (AdPlugg)