Sorry for the trouble. It looks like you are using an Ad Tag that doesn't specify the Zone. An Ad Tag that doesn't specify a Zone won't have any of your Zone's rules applied to it.
The Ad Tag that I see on your page looks like the one below (without the Zone specified),
Instead, you should be using the Zone Tag for your Zone. The Zone tag for your Zone will look something like this:
<div class="adplugg-tag" data-adplugg-zone="my_zone"></div>
Note the data-adplugg-zone="my_zone" part. This is what ties the tag to your Zone.
You can get the Zone Tag for your Zone by clicking the Get Tag button from your Zones list.
For WordPress, you can set the Zone in the settings for your AdPlugg Widget or AdPlugg Block. You can get the Zone Machine Name to use in the settings by going to your Zones list and then going to Actions > Get Machine Name.
You can read more about Ad Tags and Zone Tags in the help here: https://www.adplugg.com/support/help/ad-tags