My banner is not showing on the website, the title appears in the correct place but the banner(ad) does not show up. Not sure if it is too large or if there is some other issue. Thanks for the help.
Hi, I took a look at your account and your ad looks ok. I did notice that you've creates Placements and Zones but that they aren't linked/targeted to anything. Typically you create a Zone and then specify the Zone in a tag or WordPress widget. Then you create a Placement and target it to the Zone. Lastly, you create Ads and target them to the Placement.
You can also just create an ad and not use Zones or Placements. In this case, make sure that you don't use a Tag or Widget that is tied to a Zone because it will only serve ads that are targeted to the Zone.
In general, it's easiest to get a basic ad set up and working as a first step. Then you can add additional complexity with Zones and Placements. We have some recipes in our cookbook that should help:
If you are using WordPress:
If you aren't using WordPress:
Hopefully that all makes sense and helps. If you continue to have difficulty, please send a link to your site to us using our contact form and we can take a look.